At Harding Fire, our goal is to exceed customer expectations by delivering high-quality service.
The purpose of Harding Fire Protection is to be the premier provider of fire and life safety inspections testing and maintenance. And, we recognize that our reputation is only as good as the last interaction we’ve had with our customer, and so providing quality service, every time, is essential to how we do business.
We will achieve this superior quality and consistency by upholding the following principles:
Our senior management team is committed to ensuring our quality standards are communicated to and experienced by our customers, our partners and our employees.
Every team member, from the President and senior management team, to our office staff and technicians, are responsible for implementing and maintaining an effective quality management system. We all share in the responsibility for creating a quality experience for our customers and ensuring we do what we say we will do, when we say we will do it, while exceeding our customers’ expectations.
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