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About

Our Quality Program

At Harding Fire, our goal is to exceed customer expectations by delivering high-quality service. We are certified with the International Organization for Standardization under ISO 9001:2015 to help demonstrate our commitment to excellence.

The purpose of Harding Fire Protection is to be the premier provider of fire and life safety inspections testing and maintenance. And, we recognize that our reputation is only as good as the last interaction we’ve had with our customers, and so providing quality service, every time, is essential to how we do business.

We will achieve this superior quality and consistency by upholding the following principles:

  • Understanding and documenting our customer’s requirement
  • Fulfilling both the needs of our customers and the requirements set by the applicable codes and standards
  • Implementing quality management best practices and measures
  • Continual improvement of our quality performance
  • Commitment to being subject matter experts in the fire/life safety industry

 

Our team is committed to ensuring our quality standards are communicated to and experienced by our customers, our partners and our employees.

Every team member, from the President and senior management team, to our office staff and technicians, are responsible for implementing and maintaining an effective quality management system. We all share in the responsibility for creating a quality experience for our customers and ensuring we do what we say we will do, when we say we will do it, while exceeding our customers’ expectations.

We’ve Got You Covered
  • Harding Fire Protection is a compliance-focused organization. From our Health and Safety program, to our ISO 9001:2008 certification, we guarantee you are working with a professional organization, who meets all your compliance requirements.
  • We hold accreditations from Contractor Check, ComplyWorks, Cognibox and other contractor-compliance vendors.
  • In addition, all of our staff are CPIC cleared and we have Reliability Status with the Government of Canada (PWGSC).

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